Last Updated: [ 9/2/2025 ]
At Total Home Fixing, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our services, you agree to the terms outlined below.
We may collect the following types of information:
Personal Information:
Name
Phone number
Residential or business address
Service Information:
Details about the type of service requested (plumbing, electrical, renovation, AC maintenance, etc.)
Property details relevant to completing the service
Payment Information:
Billing name
Credit/debit card details (processed securely via third-party payment providers)
Transaction history
Website Usage Information:
IP address
Browser type and version
Pages you visit on our website
Date and time of visit
We use the information collected for the following purposes:
To provide, manage, and improve our services
To schedule appointments and confirm bookings
To process payments securely
To send invoices, receipts, and service updates
To respond to your inquiries and provide customer support
To send promotional offers, newsletters, or service reminders (only with your consent)
To comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
Service Providers: With trusted partners who help us deliver our services (e.g., subcontractors, payment processors).
Legal Obligations: When required by law, court orders, or government regulations.
Business Transfers: In case of a company merger, acquisition, or restructuring.
We implement strong security measures to protect your personal data, including:
Encrypted payment processing
Secure servers with firewall protection
Regular website and data monitoring
Restricted access to sensitive information (only authorized staff can access it)
Our website may use cookies and similar tracking tools to:
Improve website performance and user experience
Analyze traffic and usage patterns
Remember user preferences for future visits
You may disable cookies in your browser settings, but some features of the site may not function properly without them.
As our valued client, you have the following rights:
Right to access your personal information
Right to request correction of inaccurate data
Right to request deletion of your personal data
Right to opt out of receiving marketing communications
Right to withdraw consent for data usage at any time
Our website may contain links to third-party websites. Please note:
We are not responsible for the privacy practices of other websites.
We encourage you to review their Privacy Policies before providing any personal data.
Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If such information is collected accidentally, we will delete it immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a new “Last Updated” date.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
📍 Office Address: Salsbeel building 104 Al muteena street daira dubai, UAE
📞 Phone Number: +971 52 688 4258 | +971 55 592 3142
📧 Email: Mshafa.engr@gmail.com
Total Home Fixing is a trusted maintenance company in Dubai, delivering reliable electrical, plumbing, and painting solutions. Our expert team ensures quality, affordability, and customer satisfaction across residential and commercial properties.
